Why Keeping a Resignation Letter in Your Desk Could Be a Wake-Up Call for Your Company

In the realm of digital transformation, I had an eye-opening conversation with an Operation’s Director for a public company that left me pondering. She candidly revealed that she keeps a resignation letter in her desk drawer, ready to pull out whenever her executive colleagues reject the necessity of embracing AI and big data to enhance customer experience.

Imagine that: a leader willing to walk away because she couldn't bear the inertia around tech adoption.

Firstly, I'd like to express my gratitude to this Operations Director for sharing her perspective. This tale underscores how drastically a company can fail if it ignores the digital imperative. She recalled joining when it was a €billion revenue business; upon her exit in 2018, the revenue had plummeted to a mere €100k.

This leads me to a valuable, actionable insight:

As leaders, we can't afford to sleepwalk through the digital revolution. In a rapidly evolving landscape, even a seasoned CEO needs to play the student's role. Engage a digital coach, upskill yourself and your team, and create a culture of constant learning. Failing to do so doesn't just stymie progress—it risks the entire business.

So, I ask you: Is your organization digitally literate, or is it time you also penned a wake-up call?